GENERAL FAQ'S:



1) How to buy a product from Kinderland?


a) If products available on Website:


  • Add your products to cart and submit your order to notify us.
  • We will send you the pricing details (shipping charges as applicable) with payment link via Whatsapp
  • You can make the payment via Payment link provided in the invoice details or Google pay or NEFT.
  • Your order will be confirmed, once you make the payment.


b) If products NOT added on Website:


  • Any new items which are not visible on website can be purchased on Instagram after confirming the product availability through Direct message / SMS.



2) Do you have Cash on Delivery Option?

NO.



3) When will I get my product?


  • We try our best to dispatch your orders on the next day through India post registered parcel or ST couriers.
  • Once order is shipped, tracking details will be shared via WhatsApp or Instagram Direct message.
  • Generally, Products will be delivered between 1 to 10 days within India depending on the location.



4) How much is your shipping charges?


  • We charge 60rps per 1 kg parcel for sending via India post registered parcel or ST couriers.
  • Shipping charges are subjected to vary based on the parcel weight and courier partners.
  • Urgent delivery can be provided at extra cost.



5) How to make a payment?


  • Google pay / NEFT / Payment link given in the invoice.



Payment Details:


  • Google pay: +91 9500643655 [SUGANYA THYAGARAJAN]
  • Account No: 50100021026176
  • IFSC Code: HDFC0000031
  • Account name: Suganya T T